Our Proven Process

The Chatbot Agency follows a comprehensive process to help businesses achieve their digital marketing goals:

The Initial Consultation

The Initial Consultation

We'll start by understanding your business goals and requirements, who your customer avatar is, what your customers want, and the unique selling points.

Strategy Development

Strategy Development

Our team will develop a customised Messenger marketing strategy designed to build a database that will achieve your objectives.

Supercharged Implementation

Supercharged Implementation

We'll set up targeted advertisements, competition funnels, brand awareness and messenger chat campaigns to reach and engage and start conversations with your audience.

Monitoring and Optimisation

Monitoring and Optimisation

To maximize results, we continuously monitor and optimise your campaign performance, ensuring optimal outcomes for your digital presence.

Improved Customer Support

Improved Customer Support

Use Messenger to provide real-time customer support, addressing queries and concerns promptly, and enhancing the overall customer experience.

Frequently Asked Questions

Before we engage as your digital marketing partner, we have a questionnaire and worksheets you will need to complete for us to better understand where your business is right now so we can prepare for the initial consultation.

As part of the strategy and implementation, we want to make sure that you own the following assets so that to get your business live online doing what it should be, you need to own the following assets either under your own name or your business's name;

  • Domain name
  • Business Email Address
  • Facebook Profile
  • Facebook Business Page
  • Instagram Business Page
  • Meta Business Manager
  • Facebook Ads Account
  • Facebook Pixel
  • Google Business Profile
  • Google Business Account
  • Google Analytics Account
  • YouTube Business Channel
  • Logos and copyright content
  • Website if you have one

Please ensure you also have usernames and passwords for any of these accounts that your business currently uses - don't worry if you haven't got all these set up, we can assist you with that.

The 3rd party online services you need to have accounts with are the following;

  • Domain name Registry, i.e. GoDaddy
  • Email Address with your business name
  • Facebook Personal Profile
  • Facebook Business Page
  • Instagram Business Page
  • Meta Business Suite
  • Meta Business Manager
    • Meta Ads Account
    • Facebook Pixel
  • Google Business Profile
    • Google Business Account
    • Google Analytics
  • YouTube Business Channel

 

When you're ready, complete the following form, and we will send through the worksheet to complete.

 

We can set these up if you still need any of these setup. However, you will need to store your usernames and passwords in a safe place - that's one of your responsibilities

For any type of website, you are going to need the following so we can design and set up the 3rd party links and integrations.

  • Images - Logos
  • Images - Services+
  • Images - Profile and Office
  • Content - Pages and Sections
  • Client Testimonials
  • Frequently Asked Questions
  • Blogs
  • Auto-Response form questions
  • Contact Details

 

When you're ready, just complete the following form, and we will send through the worksheet to complete.

 

Yes, Messenger marketing can indeed help boost conversions and sales. One of the main pain points businesses face is engaging with their audience effectively and converting them into customers. Messenger marketing addresses this by offering targeted strategies that result in improved engagement, personalized messaging, increased conversions, and valuable data insights.

 

Traditional marketing channels often struggle to capture the attention of consumers bombarded with numerous advertisements daily. However, Messenger marketing cuts through the noise by delivering messages directly to users' Messenger apps, which are already active and engaged. This increases the chances of your messages being seen and acted upon.

 

With targeted strategies, you can tailor your messages to specific segments of your audience, ensuring that they receive content that is relevant and valuable to them. By delivering timely and contextual messages, you can create a more personalised and memorable experience for your audience. This level of personalisation can lead to increased brand awareness, loyalty, and, ultimately, more conversions.

 

Moreover, Messenger marketing provides valuable data insights. By analyzing user behaviour, preferences, and interactions, you can gain a deeper understanding of your audience. This data can be used to refine your marketing campaigns, further, personalise your messages, and optimise your conversion strategies. It allows you to make data-driven decisions and continuously improve your marketing efforts.

 

By incorporating targeted strategies in Messenger marketing, you can connect with your audience on a deeper level and stand out from the competition. You can build a relationship of trust and rapport with your customers, providing them with relevant information and offers that meet their needs and preferences. This leads to higher conversion rates and increased sales.

 

In conclusion, Messenger marketing offers several benefits for businesses, including improved engagement, personalised messaging, increased conversions, and valuable data insights. By leveraging targeted strategies, you can connect with your audience on a deeper level, stand out from the competition, and ultimately boost your conversions and sales.

To get started with Chatbot Agency, here's what you're going to need; 

  • Select a chatbot that suits your business from the demos page
  • Facebook Personal Profile
  • Facebook Business Page
  • Chatbot Agency user account
  • Google Business Account
  • Business Email Address
  • Images - Logos
  • Images - Services
  • List of up to 6 Services
  • Any PDF downloads you want to share
  • Business Contact Details
  • Website for Live Chat Implementation
  • A prize for a competition if you want to Turbocharge your leads

 

Please note: If another chatbot is connected to your page, we suggest you close the account with your current software provider and ensure you have disabled the get started and default replies.

 

When you're ready, complete the following form, and we will send through the worksheet to complete.

Messenger marketing is suitable for businesses of all sizes and verticals. Messenger Marketing is effective for business types such as Real Estate, Hospitality, Professional services such as accounting firms, Home services such as cleaning businesses, Sole trader services such as Book Keepers and business coaches, and alternative services such as Hypnotherapy. Messenger marketing addresses the pain points of traditional marketing by providing personalised, timely, and efficient communication. Sole Traders and Small businesses can benefit from the cost-effective nature of Messenger marketing, as it allows them to reach their target audience directly without the need for extensive advertising budgets. Larger businesses can leverage Messenger marketing to enhance their customer engagement and stand out from the competition. However, potential concerns may include the learning curve of implementing Messenger marketing strategies and the need for effective targeting to ensure messages are relevant to the audience. By addressing these concerns, businesses of all sizes can benefit from the advantages that Messenger marketing offers.

Have you heard the term "how long is a piece of string"?

 

This is the same for building a website or a Messenger chatbot.

 

We're able to speed up the process by using any one of our pre-built templates for your website or Messenger Chatbot, which we will recommend (that can be customised to your needs) as this will speed up the process and reduce the cost for you - but think days, not weeks or months.

 

Once we have the completed worksheet, and we arrange a time for the initial consultation we will have a better idea with a reasonable timeline to work towards.

Get Started!